If you identify any deficiencies in the operation of your equipment, submit a maintenance request and we will contact you as soon as possible!

You can submit a request by:
- Sending a letter with the list of equipment (name, models, quantity), address, company name and contact person's data to our e-mail address  info@novirs.kz;
- Complete the feedback form in the corresponding section of the site https://novirs.kz/kontakty;
- Calling us by phone +7 727 367 03 03; +7 707 367 03 03;
- or write to us on our WhatsApp 

Endoscopes and telescopes should be repaired at the manufacturer's factory and at the authorized service centers to avoid non-professional service by the third parties.